A Developer’s Guide to Working with Pulse Fibre

When it comes to delivering unrivalled fibre connectivity to new developments, Pulse Fibre stands out as a trusted infrastructure partner. For developers looking to ensure seamless broadband rollout, early and efficient collaboration is key.

In this guide, we will walk you through the full development journey, from first engagement to final handover, and outline what you need to know to make your project fibre-ready with Pulse Fibre.

Start the Conversation Early

Reach out to our Business Development Team, who will help assess your project and explore the benefits of Pulse Fibre’s 10Gb full fibre network. Proactive engagement (even before planning approval) enables more accurate budgeting and an overall more efficient process.

Engaging with Pulse Fibre from the outset ensures your technical and commercial teams have maximum clarity and control. Our early-stage collaboration streamlines trench sharing, design coordination, and cost planning – all while futureproofing your project.

Our business development team is happy to help

What We Need to Get Started

Initially, we keep it simple. All we require is:

  • Full site address
  • Site plan
  • Number of units

This then allows our team to provide a tailored proposal. Once we progress to design and build, we’ll need additional documentation to proceed with the design phase. This may include detailed site plans, combined service plans and house type drawings.

From Planning to Handover

Our approach is structured, collaborative, and developer-friendly. We work closely with your team from the earliest stages through to completion, ensuring a smooth process at every step.

Engagement & Planning

Beginning with an initial consultation and formal order, this sets the foundation for a successful deployment. Our team ensures that the design aligns seamlessly with any existing planned site infrastructure. We also manage wayleave agreements to avoid delays and ensure compliance.

Build Coordination

We coordinate our deployment schedule with your build programme to ensure full alignment. Onsite inspections are carried out to confirm site readiness, and we maintain close communication with your dedicated Project Leads throughout the process.

Activation & Handover

Service activation is timed to match your move-in dates for minimal disruption. Our Project Leads continue to provide support through the handover phase, ensuring everything is working as expected.

Long-Term Partnership

With a view to building a long-term partnership, we offer ongoing support, streamlined coordination, and a proven track record of reliability.

  • 24/7 monitored network
  • Faults typically resolved in in under 40 minutes (based on 2024 average: 37m 14s)
  • Continued collaboration on future sites
  • Technical coordination made easy
  • We ensure alignment through:
      • Onsite meetings with Fibre Site Supervisors and civils teams
      • Kick-off briefings with technical and site teams to walk through designs and civils installation

 

Timelines vary based on planning approval, receipt of documents and site availability, but design proposals are typically completed promptly. Material delivery requires up to eight weeks’ notice, and plot call-off 15 days’ notice.

All CPE is pre-configured before delivery, allowing fast and seamless setup on-site. No fuss, no delay.

Developers receive our comprehensive Developer Guide and onsite guidance from our Fibre Site Supervisor, who visits your sites to support civils teams. While we don’t offer classroom training, our team is always available for in-field guidance.

As a developer, we insist on the best service for our customers which is why we chose Pulse Fibre to install our fibre broadband. They ensured the installation process was project managed with no issues, and that ordering process for our residents is effortless. Their network has lived up to their assurances on both speed and reliability

Adam Mitty — Mitty Group

Pulse Fibre brings speed, support, and seamless infrastructure integration to your development. From planning through to handover, we’re your partner in delivering best-in-class connectivity.

Contact our Business Development Team today to start planning your fibre-ready future.

About the author

Robert Buckingham

With over 20 years of operational experience in IT and telecoms, Robert leads the Operations Team.  

 

As Operations Director, Rob strategically plans, directs, and coordinates all operational activities within the organisation, leveraging his expertise to optimise processes, improve efficiency and drive overall performance whilst ensuring alignment with company goals and objectives.  

 

In his spare time, Robert enjoys playing golf, as well as coaching football to local youth teams.